ISO 9001 Quality Management System 

A Quality Management System brings together the systems and processes required to enhance customer satisfaction by ensuring the company has the right resources (people, equipment, systems) to deliver products and services that meet customer requirements every time. 
ISO 9001 
ISO 9001 provides the framework for a company to implement a consistent set of processes which will provide assurance to management, staff and customers that products and services are deliverd to agreed specifications. This will include the sales process and operational procedures as well as design if applicable and system controls such as control of documents and records and internal auditing.  
Earth to Ocean will work with you to develop a bespoke, Quality Management System that meets your exisiting objectives, process, customers requirements and opportunities; enhancing your performance, leading to efficiencies and continual improvement.  
Benefits to our clients 
Bespoke procedures that add value to the business 
Systems to ensure products and services are delivered right first time 
Sets out areas of responsibility across the organisation 
Communicates a positive message to staff and customers 
Identifies and encourages more efficient and time saving processes 
Provides continuous assessment and improvement 
Marketing opportunities (required for some tenders) 
Fewer returned products and complaints 
Earth to Ocean services offered 
Complete implementation service or a mentoring service to help you develop your own processes 
Ongoing maintenance of a new or existing QMS 
Internal audits 
Preparation for external audits 
Training of staff in the practical implementation of the QMS 
Earth to Ocean, The Dovecote, Copse Lane, Hamble, Hampshire, SO31 4QH - tel: 07803 502577 - Privacy Policy 
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